Hi, I’m William.

I’m a UX Researcher at Apple, where I design and lead mixed-methods research to inform the development of consumer technologies. My work integrates qualitative and quantitative approaches to understand people’s needs, behaviors, and lived experiences, translating insights into actionable product strategy.

I earned my Ph.D. in Human-Centered Computing from University of Maryland, Baltimore County in 2020, where I was advised by Foad Hamidi and Helena Mentis. Prior to that, I worked with Amy Hurst.

My research interests include computer-supported cooperative work, accessibility and assistive technology, and engineering education. Across these areas, I focus on designing inclusive systems that support collaboration, expand access, and empower people through technology.